How SiteSmart helped a small business achieve SiteWise Gold

The search for a health and safety system

Henderson Building Wash and Pest Control (Henderson BWPC) provides exterior building washing and pest control services using innovative equipment, proven methods, and a strong focus on safety and professionalism.

The drone technology they use keeps the team safely on the ground where possible, but some jobs still involve working at height so managing a high standard of health and safety is essential.

Before starting Henderson BWPC, Andrew had used a health and safety system in a larger organisation that was largely paper based.

“It was all over the place. It was infuriating, to say the least,” explains Andrew.

Andrew knew that for his own business he wanted a system that would make health and safety easier to manage, especially as the business grew.

Getting started with SiteSmart

Andrew’s goal was simple. He wanted to establish a digital health and safety system that made meeting health and safety obligations easier, supported prequalification requirements, and saved time.

After exploring his options, Andrew chose SiteSmart because he trusted Site Safe and wanted a solution designed for the realities of New Zealand businesses.

“I could get it all digital and everything in one place. I don't want paper,”

“SiteSmart to me was a no-brainer really,” says Andrew.

Although he was comfortable using digital systems, Andrew says getting started with SiteSmart was simple, and having someone there from the SiteSmart team to talk through the finer details made the process smoother.

“Onboarding was really easy. There was heaps of support.”

Achieving SiteWise Gold in no time

One of the key priorities for Andrew was achieving SiteWise prequalification.

For a small business with limited time and resources, having key health and safety information ready to use made prequalification much easier to manage.

Using SiteSmart, Andrew was able to organise health and safety information, gather the required evidence, and complete the assessment process efficiently.

“Within two weeks, we had gold,” says Andrew.

Saving time and meeting health and safety obligations

Another key benefit has been SiteSmart’s ability to quickly produce health and safety documents their clients need.

Andrew can quickly duplicate and adapt documents for different jobs, rather than starting from scratch every time.

“I like that everything’s there,” he explains.

And when a client needed extra safety documentation, Andrew was able to prepare and send it quickly using SiteSmart.

“I sent them a site-specific safety plan and a job safety analysis, and they were just over the moon.”

“That takes a lot of the hassle away from them as well, which is great.”

Supporting a strong safety culture

Although Henderson Building Wash and Pest Control is currently a two-person operation, Andrew says SiteSmart is already helping reinforce good health and safety habits.

His son Jono is actively involved taking part in toolbox talks, training, and discussions about how the team can continually improve safety performance.

For Andrew, SiteSmart complements those existing processes and provides a structured way to manage health and safety risk.

As the company grows, Andrew plans to embed SiteSmart even further into day-to-day operations and use it as the foundation for every job the team undertakes.

The biggest difference SiteSmart has made?

“Automated safety and risk management … it’s just been fantastic.”

And would he recommend it to other businesses?

“Absolutely.”