Industry Study Investigates Stress in Construction

10 Jun 2021

An industry study conducted by Site Safe and Massey University’s School of Built Environment has investigated the negative effects of work-related stress on productivity, and physical and emotional health of construction workers in New Zealand.

The paper, which is the first collaboration under the research Memorandum of Understanding between both organisations, highlights several critical factors that create undue stress among construction workers. It identifies potential mitigation approaches to reducing stressors, as suggested by workers participating in the study.

Site Safe Chief Executive, Brett Murray, says that as well as serving as a confirmatory piece, the paper gives insight into the thought patterns and voices of frontline workers who are often unheard in an industry fraught with danger and unsafe practices.

“We operate in a high-risk industry and trying to bring about a culture of change within health and safety isn’t going to happen overnight.

“By talking directly to workers who face these dangers every day, we can better understand what needs to be done to create safer construction sites.”

Research participants indicated that lack of collaboration, poor communication, and unrealistic timeframes and budgets on the job were leading to corner-cutting, and health and safety practices being compromised.

In some cases, these self-initiated stress minimisation strategies were not the result of conscious decision-making. High uncertainty in job processes and unclear responsibilities, particularly when multiple contractors were on-site, often led to shortcomings and unsafe behaviour and conflict.

It isn’t just young workers new to the industry either. There appears to be no increasing tolerance to stress over time, with experienced workers of 20-or-more years no more immune to workplace stress than their less experienced counterparts.

Brett Murray concedes that not every suggestion is a workable solution, however the responses and information in the study form a good basis to progress the discussion further.

“The results of the study clearly reflect the negative influence of stress brought about by an inefficient contracting and supply chain process that creates pressures that are often unable to be resolved by those most impacted.

“That issue has been recognised by initiatives such as the Construction Sector Accord and is, in part, why it is so important that the Accord delivers tangible results.”

There is a strong upside to the industry effectively managing stressors in the workplace, according to Murray.

“We believe that looking after our workers and creating a safer industry can improve productivity, profitability and the industry’s long-term appeal as a career prospect.

“The industry is already inherently stressful, so we need to do everything we can do ensure we’re not adding to that.

“We want to get people home safe to their whanau every day, both physically and mentally and we will look at all avenues to work towards this."